Frequently Asked Questions

Question: Where can we find your job postings?

You can view our open positions under the heading  "Careers" on www.hana.com.tr and send us your general application.

Question: When are recruitment / internship / applications open?

Although we do not have a specified application date within the scope of recruitment, you can submit your job application via you can send  CV file to hana@hana.com.tr.

Question: Do you provide technical support over the phone?

Yes, you can contact technical support by calling our central service with the phone numbers located in the contact section of our site. Or you can get this support from our authorized services.

Question: I think my product is defective. How can I request an inspection or replacement?

You can get the necessary support by contacting our nearest authorized service or central service regarding the solution to the problem.

Question: How can I get the product repaired within the warranty period if necessary?

It is sufficient to apply to our nearest authorized service or central service with the warranty document and invoice filled in by the seller.

Question: Can I get support from your company about choosing the right product?

You can get support from our marketing department about choosing the right product by dialling the phone number located in the communication section of our site.

Question: Is there a guarantee for the product I bought to use abroad?

Every product purchased has an international guarantee with the conditions provided in Turkey. It is sufficient to apply to our distributor in your country with the documents in your hand.

Question: What is an electronic scale?

Devices that measure the weight of anything with the load cell (used in weight and pressure measurements) and display it to the users with the help of a screen are called electronic scales.

Question: How does an electronic scale work?

The basic working principle of an electronic scale is as follows.
While converting mass to electricity, one of the most significant parts of an electronic scale is the load cell.
When weight is applied to the scale, the load cell bends slightly, which causes a change in the electrical signals that run through the load cell.
This signal change is the result of the bending causing an electrical resistance to a device inside the load cell, which is called the strain gauge.
The signal change is then converted to a weight value and displayed.

Question: Where are electronic scales used?

Electronic weighing systems and load cells have a wide range of uses. In short, they are used in all areas where pressure and mass measurement is calculated.

Question: What is a Load cell?

A load cell is a converter that converts a load or force acting on it into an electronic signal. This electronic signal can in different types such as voltage change, current change or frequency change depending on the type of load cell and circuit.

Question: How does the load cell work?

The structure consists of a specially shaped metal chassis and a Wheatstone bridge circuit installed with strain gauges. When a physical force is applied to the load cell, it causes a deformation. This deformation on the load cell is then output as an electrical signal over the Wheatstone bridge. This obtained signal is processed in a microprocessor-based indicator and displayed as force or weight information.

Question: Where is the load cell used?

It is used in various weighing and testing devices such as scales, electronic scales, bagging devices, conveyor scales and flow scales.

Question: How is the number of load cells determined in the system to be created?

The area to be used in weighing, load cell model, capacity, and similar variables will determine the number of load cells. Placing a load cell at each connection point of the structure to be constructed is the most common solution. In terms of mechanical balance, the most ideal is to weigh the structure with three load cells. The structure, which is weighed from three points, always balances itself and ensures that the load is equally distributed. To distribute the load equally in systems weighed with more than one load cell, the load cells must be in the same horizontal plane, and the structure must be bend-proof. In some cases, hanging the structure to be weighed using S type load cells provides a more stable solution. In cases where multiple load cells are employed, the load cells must have equal capacity and gain.

Question: Who can I talk to if I still have questions?

If you cannot find the answers to your questions on the website, you can send an e-mail to hana@hana.com.tr expressing your questions.